At CIBC we are committed to creating value for our clients, employees, communities and all our stakeholders.

Our bank-wide strategy is to build a strong, innovative and relationship-oriented bank. We are doing this by relentlessly focusing on our clients, innovating to meet their needs, and simplifying the way we do business. This is the foundation from which we create stakeholder value.

This 2016 Corporate Responsibility Report and Public Accountability Statement highlights the five environmental, social and governance (ESG) areas that are most important to both CIBC and our stakeholders.

Client Experience

Our medium-term goal is to be #1 in Client Experience amongst our Canadian banking peers. We recognize that the sustainable success of our bank is closely linked to our clients’ day-to-day satisfaction around doing business with us, as well as the longer-term relationship-based client loyalty.

Responsible Banking

We aspire to be a leader in environmental performance. Responsible Banking delineates how our business objectives and environmental responsibilities are connected.

Engaging Employees

We recognize that the success of our bank is a direct result of the efforts made every day by our more than 43,000 team members – coast-to-coast-to-coast and around the world. To help our clients prosper, it is important that we build a strong and inclusive team that works together to bring the very best of CIBC to them.

The 2016 Canadian Breast Cancer Foundation CIBC Run for the Cure raised an estimated $17 million, including nearly $3 million from Team CIBC.

Photo CBCF CIBC Run for the Cure

Community Investment

In 2016, CIBC invested more than $65 million in community organizations across Canada through more than 1,500 charitable donations. This includes $44 million in corporate giving and nearly $21 million in employee-led fundraising. In addition, our team members’ personal commitments of 200,000 volunteer hours have helped CIBC make a real difference in our communities.

Photo 2015 United Way campaign

In the 2015 United Way campaign, CIBC team members and retirees gave more than $14 million,
and raised $6 million for CIBC Miracle Day in December 2015.

Governance and Integrity

Strong governance provides a framework for accountable and responsible business practices and is the foundation to creating sustainable stakeholder value. Our bank is committed to leadership in governance and we live our values of Trust, Teamwork and Accountability every day in our actions.

Our benchmarks for measuring progress are the international indices that assess corporate ESG performance. DJSI, FTSE4Good and Jantzi Social Index are three such indices. We are proud to be longstanding constituents of each.

Proud to be CIBC

In 2016, CIBC was also recognized by a number of other third party organizations including being named one of:

  • Best 50 Corporate Citizens by Corporate Knights;
  • Canada’s Best Diversity Employers by Mediacorp;
  • Top 50 Most Engaged Workplaces™ by Achievers; and
  • 10 Most Admired Corporate Cultures™ by Waterstone.
  • Logo Best 50 Corporate Citizens
  • Logo Canada’s Best Diversity Employers 2016
  • Logo Top 50 Most Engaged Workplaces 2016
  • Logo 10 Most Admired Corporate Cultures 2016

2016 was an excellent year for CIBC and I am proud of the difference we made to our clients, our shareholders and our communities.

As we head into 2017, our focus will be on accelerating our transformation to build the bank of the future for our clients and all our stakeholders.

Victor G. Dodig
CIBC President and Chief Executive Officer